Founder's Message
At ProFac, we have a deep understanding of our clients’ expectations when it comes to Facility Management services. Our company was established with the goal of enhancing the customer experience by ensuring that their assets and properties are well-maintained and cared for. We are committed to providing peace of mind to our clients, ensuring their investments are in safe hands.
We place great value not only on the financial aspect but also on the long-term upkeep of properties and assets. With decades of experience across a wide range of property management, our expertise drives us to consistently deliver high-quality services. Our ambition is to integrate all stakeholders through a seamless blend of process, technology, people, and service quality, minimizing any inconvenience to the customer. We want every client to feel confident that their properties are being managed by professionals.
We cultivate a culture of trust, transparency, strong work ethics, and sustainability in everything we do. By embracing technological innovation, we proactively reach our customers, offering tailor-made, planned services through ProFac FM. Our mission is to keep our customers fully informed while staying true to our vision, mission, and values. Through this commitment, we aim to achieve greater customer satisfaction and foster sustainable, organic business growth.
Company Overview
We develop, manage and execute Facility Management strategies to maximise the performance and lifecycle of client assets. We offer a comprehensive range of services that shall cover all aspects of facility management services such as MEP (Mechanical, Electrical and Plumbing), Hard Services, Soft Services and more to ensure all facilities services are well taken care of.
Vision
To become the leading Facility Management company in the Middle East by making customer satisfaction the core of our business. We are committed to delivering sustainable, high-quality services through trusted, trained, and qualified professionals who excel in everything they do.
Mission
We drive success through an integrated approach that connects all stakeholders by leveraging innovation and advanced technology. Sustainability leads our efforts, supported by proactive, customized solutions. Our team of highly trained professionals ensures quality, trust, and transparency, all while focusing on customer-centric services.
Operation Strategy
We focus on innovation, prioritizing proactive and preventive care over reactive solutions. Our operations are driven by expert facility management professionals who emphasize quality at every step. Customer happiness remains our highest priority, and we are dedicated to exceeding expectations in all that we do.